Last Updated: August 31, 2024

Welcome to 9sto (“we,” “our,” or “this site”). We value your privacy and are committed to protecting your personal information. Please read the following privacy policy carefully to understand how we collect, use, store, and protect your information.

Introduction

We may collect the following types of information:

  • Personal Information: Includes your name, email address, mailing address, phone number, and payment information.
  • Transaction Information: Includes the products you purchase, transaction amount, and transaction date.
  • Browsing Data: Includes your IP address, browser type, operating system, access times, and pages visited.
  • Cookies and Similar Technologies: We use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies, but this may affect the functionality of the site.

How We Use Your Information

We use your information primarily for the following purposes:

  • Order Processing: Including order confirmation, payment processing, and shipping.
  • Customer Service: Addressing your inquiries, complaints, and other customer service matters.
  • Personalized Experience: Recommending products based on your interests and purchase history.
  • Marketing and Promotions: Sending information about our products and promotions (you can opt-out at any time).
  • Website Analytics: Analyzing website usage to improve site performance and user experience.

Information Sharing

We do not sell your personal information to third parties, but we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who handle payment processing, shipping, and data analysis. These providers are only allowed to use your information as directed by us and are required to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of us or others.

Information Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

Children’s Privacy

In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information unintentionally, we will promptly delete it.

Your Rights

Under laws such as the California Consumer Privacy Act (CCPA), you have the right to:

  • Access: Request details about the personal information we hold about you.
  • Delete: Request that we delete your personal information.
  • Opt-Out: Request that we stop selling your personal information (if applicable).

To exercise these rights, please contact our customer service department.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

  • Email: admin@9sto.com

Thank you for choosing [Your E-commerce Website Name]. We are committed to protecting your privacy and providing excellent service.

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